Job Posting - Glendora CA
HELP DESK INTERNSHIP
Location: Glendora, CA (and surrounding areas)
Industry: Information Technology
Employment Type: Part-time Internship
Experience Level: Some experience
Resources: Valid Identification and transportation required.
This position requires basic administration and computer tasks based out of the Glendora, CA location. The majority of the workload will involve receiving, updating, and completing tasks from a ticketing system. Troubleshooting and the completion of tasks will often require the use of in-house tech tools and use of remote software.
The ideal candidate will also be able to work in tandem with team members by contributing to projects and solutions. The candidate should be able to follow instructions and pay attention to details with all computer work. A professional attitude for both customers and fellow employees should be kept at all times.
Responsibilities of this position are, but not limited to, inputting data to our software, troubleshooting computers, printers, software, and network related issues. The position will require the candidate to answer phones and inform customers of our standard processes and services. Effectively communicate with team members of the processes towards solutions.
*** Training will be provided. ***
Know basic computer skills.
Type at least 40 wpm.
Interest in the field of computer technology.
Willingness to learn new computer hardware and software.