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Job Posting - Reno NV

Tier I Field Technician

Location: Reno, NV (and surrounding areas)

Industry: Information Technology
Employment Type: Part-time

Experience Level: Some experience
Resources: Valid Drivers License and transportation required.


This position requires traveling to and supporting clients at their place of business concerning their IT needs. It will also include remote and in-shop support from the Carson City office. Workload will involve receiving, updating, and completing tasks from a ticketing system. Troubleshooting and the completion of tasks will often require the use of in-house tech tools and use of remote software.

The ideal candidate will also be able to work in tandem with team members by contributing to ideas and solutions.

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Responsibilities of this position are, but not limited to, troubleshooting computer, printer, software, and network related issues. Providing documentation of troubleshooting steps taken and proposed within a ticketing system. Effectively communicate with team members of the processes towards solutions.


College education and/or technical training in the field of computer science and/or at least 4 years of equivalent work experience.
Certifications are not required but highly desirable.

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